Will you cover the cost of cosmetic repairs to get the property ready?
Yes, we will cover the cost of cosmetic repairs and redecoration to get the property ready to accept guests
Will you cover the cost of major building works?
No, we would not get involved with major works such as structural, electrical rewiring or heating
Probably, however, there are a number of things to consider starting with looking at any restrictions which may apply to the property. These restrictions could be imposed by, for instance, the Government, local authority, building covenant / management, your mortgage provider, etc.
We will also check to ensure that using the property for serviced accommodation doesn't detrimentally affect the local housing supply
There are some less tangible considerations such as whether the property is located in an excessively seasonal location: there has to be enough trade throughout the year to sustain the business
Can I inspect the property?
We welcome inspections
We will provide you with a link to our live reservation calendar. You are welcome to visit the property to inspect during a changeover or void period at very short notice - even same day
How do you prevent issues such as parties and anti-social behaviour?
We require government ID to be provided as well as addresses and security deposit. We check to ensure the lead booker is over a certain age and does not live locally
We require guests to sign our terms and conditions which allow us emergency access at all times and reserve the right to terminate reservations immediately for serious breaches. We do not accept single night bookings - our normal minimum is 3 nights
Typically we tell prospective bookers that there is CCTV in use at the entrance(s) - whether this is the case or not
Do you still get problem guests?
Yes. Very occasionally.
Problem guests are much easier to deal with than a problem tenant
During the course of an AST, it is perfectly possible for a tenant to cause massive amounts of damage through poor hygiene; allowing pets to toilet everywhere; neglectful and even willful destruction. A tenant living at a property can be very difficult to remove, especially if they have nowhere else to go
On the other hand, guests have a booking for a comparatively short, finite amount of time. If they cause issues. then our wide-ranging, but reasonable terms and conditions allow us to enter the property and terminate their stay if they are in serious breach. They cannot extend their stay without agreement
Tenants living in a property under an AST have tremendous protections in law. Short term rental guests do not benefit from these protections
Can I see example properties?